Privacy Policy
This Privacy Policy explains how information about you is collected, used, and disclosed by Rebound, LLC (“Rebound,” “we,” or “us”) when you use our website https://www.reboundcards.com (“Website”) and our digital loyalty program platform (“Platform”) (collectively, the “Services”), or when you otherwise interact with us. This Privacy Policy also describes your choices regarding the use, access, and correction of personal information collected about you through our Services. Please read this Privacy Policy carefully and ensure that you understand it before you start to use our Services.
This Website is owned and operated by, or on behalf of, Rebound, LLC (“we”, “our” or “us”). We are the data controller in respect of personal information of our users based in the European Union.
By accessing and using the Services, you acknowledge that you have read and understood the content of this Privacy Policy. We reserve the right to update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.
INFORMATION YOU PROVIDE TO US THROUGH THE SERVICES
We collect and process information you provide directly to us via the Services. Personal data submitted through the Services include the details you submit when you create an account, participate in any interactive features of the Services, pay for purchase orders, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, company name, postal address, phone number, and any other information you choose to provide.
If you provide credit card or payment information through the Services, that data is collected and processed by our third-party payment processor, Stripe, in accordance with its Privacy Policy: https://stripe.com/privacy.
INFORMATION WE COLLECT AUTOMATICALLY WHEN YOU USE THE SERVICES
When you access or use the Services, we automatically collect certain information, including:
- Log Files: We collect data about your device and usage, such as browser type, access times, pages viewed, IP address, and referring URLs.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze site performance. See our Cookie Policy at https://www.reboundcards.com/promo/gdpr/cookie-policy.
INFORMATION WE COLLECT FROM OTHER SOURCES
We may also obtain information from other sources and combine it with information we collect through our Services for purposes such as analytics, personalization, or authentication. For example, if you log in using your Google account, we may access the information you have authorized in your Google profile.
USE OF INFORMATION
We use the information we collect to:
- Provide, maintain, and improve our Services;
- Process transactions and deliver requested products or features;
- Communicate with you, including responding to inquiries and providing customer support;
- Send administrative or service-related messages;
- Prevent fraud and maintain platform security; and
- Comply with legal obligations.
SHARING OF INFORMATION
We share personal information only as necessary to provide our Services, including with trusted service providers who process data on our behalf (e.g., hosting providers, payment processors, or communication delivery services such as Twilio). We require all service providers to use personal information solely to perform services for us and in accordance with this Privacy Policy.
We do not sell, rent, or share personal data with third parties for their own marketing purposes. We may share limited information with subcontractors or vendors solely to fulfill our contractual obligations to you or your business.
LAWFUL BASIS FOR PROCESSING YOUR INFORMATION
For EU and UK users, we rely on your consent for marketing activities and legitimate interests for service delivery, security, and improvement of our Platform.
EXTERNAL LINKS
The Website may contain links to external sites not operated by us. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.
LOG-IN FEATURES
We may allow sign-in via Google or similar services. If you choose this option, we will access only the information you authorize. See Google’s Privacy Policy at https://policies.google.com/privacy?hl=en-US.
ADVERTISING AND ANALYTICS SERVICES PROVIDED BY OTHERS
We use analytics and advertising providers (such as Google, Meta, and LinkedIn) to understand site usage and deliver relevant content. These partners may use cookies or tracking technologies as described in our Cookie Policy.
INFORMATION COLLECTED ON BEHALF OF CUSTOMERS
In cases where we process data on behalf of a business customer (e.g., a participating merchant using our loyalty platform), that customer acts as the data controller. If you wish to access, correct, or delete data managed by that customer, please contact them directly. We will assist them in fulfilling your request in compliance with applicable law.
MARKETING
We use your information for marketing only where legally permitted or with your prior consent. You may opt out of marketing emails at any time by following unsubscribe links or emailing hello@reboundcards.com.
SECURITY
We maintain administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, misuse, or alteration.
TRANSFER OF INFORMATION TO THE U.S. AND OTHER COUNTRIES
Rebound, LLC is based in the United States. By using our Services, you consent to the transfer and storage of your data in the U.S., where privacy laws may differ from those in your country.
YOUR RIGHTS
EU and UK users have the right to access, correct, delete, or restrict processing of their personal data, and to withdraw consent for marketing at any time. Requests can be made by emailing hello@reboundcards.com.
YOUR CHOICES
You can update account information, manage cookie preferences, and opt out of communications as described above. Disabling cookies may limit some site functionality.
CONTACT US
If you have questions or concerns about this Privacy Policy, please contact us at:
Rebound, LLC
3030 N Ocean Blvd, Suite S203
Fort Lauderdale, Florida, USA 33308
Email: hello@reboundcards.com